We are NOT a health insurance plan, a Medicare Insurance Supplement, a Medicare insurance supplement, a health discount plan, or a prescription discount plan.
Use of Membership: Your Membership is non-assignable, non-transferable, and cannot be resold.
Membership Term: Your Membership is effective immediately upon Your subscription payment and enrollment in the plan and shall continue on a month-to-month basis. Your benefits will be calculated on a yearly basis(twelve month period), starting the day of subscription (‘Membership Year”).
We operate subject to state regulations and prescriptions may not be available in Your state. As of now, we provide services in NY, NJ, NC, FL and MI. We are expanding our services to further states.
Membership Plans and Benefits: As a Member, You are entitled to access our services offered at the following terms, subject to rates as provided on our website and App and might change from time to time according to the sole decision of M&B, in respect to each and every Membership Plan:
Includes: 12 Doctor visits for acute and primary care needs and telehealth permitted prescription renewals during the Membership Year.
Beginning with the 13th visit, each subsequent visit during that Membership Year is subject to a copay of $15.
Additional benefit: Acute and Primary Care Drugs prescribed by our doctors during Your Membership period (up to $100 per Membership Year).
Unlimited family members (spouse, grandparent, children)
Including an option for children under the age of 18 - Child mobile App that enables the child to participate on a call with a doctor.
Personal Family Doctor
Includes: 20 Doctor visits for acute and primary care needs and telehealth permitted prescription renewals, for whole family, during the Membership Year.
Beginning with the 21st visit, each subsequent visit during that Membership Year is subject to a copay of $15.
Additional benefit: Acute and Primary Care Drugs prescribed by our doctors during Your Membership period (up to $150 per Membership Year).
Personal Family Doctor: If You are a member of our Family Plans (Family Membership, Family Membership+), You will be able to choose a personal family doctor to treat Your family, from our list of experienced and professional physicians offered. Choosing a designated doctor will not prohibit You from choosing to see any other physician when using our service.
Drugs included in the Membership+:
Our Membership+ Plans (Individual Membership+ and Family Membership+) include Acute and Primary Care Drugs, up to the limit as set in each plan.
In case that our physician prescribes You with Primary Care Drugs that are included on the list of Membership Included Drugs, You will be eligible for credit of up to $15 per prescription, which is applied as a refund to your subsequent monthly invoice and deducted from your subsequent monthly payment, upon uploading the invoice to our platform and our approval.
Payment of Membership Fee:
Upon enrollment, M&B will charge You for Your first month of Membership. Your date of enrollment will begin your first Membership Month. You will then be charged monthly in advance on an ongoing basis, for Your Membership, on the same day, or in close proximity to that day, each subsequent month.
You authorize us to charge Your payment source, the applicable monthly membership fee, according to Your chosen Membership Plan, and rates provided on our website and App. Prices do not include applicable taxes, which are determined according to Your billing address.
You may also choose to pay annually with a discount as offered from time to time on our website and App.
Cancellation and Refunds
If you wish to CANCEL Your Membership You may do so at any time. The benefits of the M&B Membership may be enhanced or modified at any time without prior notice. If You are not completely satisfied, simply email us at firstname.lastname@example.org to cancel Your Membership. The Cancellation will go into effect the Membership Month following Your cancellation notice, and no further charges will be made to Your provided payment method, and there will be no further obligation.
If You cancel Your Membership, you will be able to continue using our services as a one-time visitor, and You can re-enroll into one of our Membership Plans, after a 6 month waiting period.
Except to the extent that applicable law explicitly requires a longer notice period, we reserve the right to terminate Your Membership at any time without notification, including in the event that we are unable to bill the membership to Your payment source.
During any Membership Month in which You have not used our services, You have the right to cancel Your monthly payment (i.e. - actual payment, if credited for drugs) within the first seven (7) days of that Membership Month, and receive a refund for that month's Membership Fee payment. In the event that applicable law or regulation requires a longer refund period, we will honor such a longer period. To request a refund please contact us via email at email@example.com.
- For NY residents: if you are a NY resident, you will be able to cancel your Yearly Membership at any time as mentioned above, if you had, on average, one (or less) Doctor Visit and/or prescription refund, each Membership Month. If you exceed an average of one Visit and/or prescription refund each month, you will have the right to cancel Your Membership only after 6 months from your first day of subscription.